In our previous article we discussed the basics of design thinking. In this article we’ll learn how to handle the first stage in that process: empathy. So let’s first remind ourselves where it sits in the Hasso-Plattner Institute of Design’s proposal:Image source: Interaction Design FoundationAn Exercise in Empathy
Here’s a scenario: imagine you’ve been tasked with coming up with a solution
for people that suffer from Rheumatoid Arthritis. You don’t have RA and you
definitely don’t know how...