Airline passengers tend to notice factors that impact comfort — like seat size, the behavior of nearby passengers, and turbulence.
Airline pilots are trained to be attentive to small details that slip by most passengers.
Some of these details have serious safety implications.
For most of us, air travel is an opportunity to sleep, work, read, or watch a movie with fewer distractions than you'd find on the ground.
When we do notice our surroundings, we tend to focus on factors that impact our...