Inspectors visited Springfield Grange, on Grove Lane, and found there was a “lack of strong leadership”. They described in one incident a resident being given medication in their food without their knowledge, while in another a person had 13 incidents when medical assistance was needed but staff failed to seek medical guidance. Portland Care 6, which runs the home, said in response that a “robust action plan” is already in place to address concerns. The home provides personal care to up to 80... Read this story
