Dbrand’s brash social media schtick just cost the company $10,000
The Verge - 2024-04-11T21:40:37.421Z

Dbrand, the phone case company known for its sassy attitude toward users and tech companies, gave $10,000 to a customer as an apology after it made a racist comment about their last name. On Tuesday, Dbrand reposted a complaint from a customer, Bhuwan Chitransh, who said that the skin they purchased for their MacBook changed color after just two months. Dbrand replied with a crude message that rhymed the customer’s name with “rash.” Chitransh later responded, saying Dbrand’s post reflects its... Read this story