Companies can shape their own products but can’t control users: Big tech’s lesson for other industries
Washington Examiner -

It’s only Tuesday and its already been a rough week for big tech. These companies that rose quickly to dominate the Internet seem not so much sinister, despite the intent of some of their users, but rather wildly unprepared. That should be a lesson for other emerging industries. Although a company may control the product it creates, it does not control its users.


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