What is Conversational UX?
Web Design Envato Tuts+ -

As chatbots, conversational interfaces and other voice-activated assistants are becoming more commonplace, the notion of “conversational design” is an emerging space for UX designers.

While we may communicate one way conversationally with another person, communication with a machine brings up different challenges and nuances.One way to improve the conversational interface design is to develop a strong identity and persona for the voice.

Brad Abrams, group product manager for the Google Assistant...


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