6 ways to achieve 'wow' customer service and create lifelong customers
Business Insider -

Micah Solomon is a customer service expert, consultant, and the author of "Ignore Your Customer (And They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience."

In today's oversaturated market, Solomon shows companies how stellar customer service can set them apart from the pack and create brand-loyal clients.

For "wow" customer service, he encourages employers to recruit and train employees well, and give them the freedom to make their own on-the-spot...

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