Amazon uses a Twitter army of employees to fight criticism of warehouses
SFGate -

On Wednesday evening, a phalanx of Amazon employees known as "FC ambassadors" began tweeting again about how great it is to work at Amazon.

When the ambassadors see others on social media discussing the brutal working conditions at Amazon fulfillment centers, its anti-union actions or anything else unflattering about the company, they step in to offer an on-the-ground perspective.

They are, at once, warehouse workers and public relations representatives. One ambassador, going by the name...

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