With most services, you get to shop around, but rarely can you do that with government-run schools.
Philadelphia mom Elaine Wells was upset to learn that there were fights every day in the school her son attended. So she walked him over to another school.
"We went to go enroll and we were told, 'He can't go here!' That was my wake up call," Wells tell me in my latest video.
She entered her sons in a charter school lottery, hoping to get them into a charter school.
"You're on pins and needles,...
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