Elon Musk's plan to fix Tesla's troubled service operation isn't working, according to nearly 5,000 Model 3 owners — but there's one big exception (TSLA)
Business Insider -

Tesla CEO Elon Musk's plan to fix the electric-car maker's troubled service operation has largely failed so far, according to a Bloomberg survey of almost 5,000 Model 3 sedan owners.

Survey respondents have reported greater rates of dissatisfaction with the speed and quality of vehicle repairs since the beginning of 2018, while waiting longer for service appointments.

Collision repair has been a rare bright spot for Tesla, as reported wait times for replacement parts have dropped...

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